Context
A growing business that depends on this system every day. It had grown past what its first setup could handle.
Problem
Work was split across several tools. People copied data by hand, reports were late, and nobody could say how the whole system fit together.
Architecture
Replace with the real architecture: systems, integrations and data flows.
What we owned
- Discovery and architecture
- Engineering and integrations
- Migration
- Hosting and monitoring
- Ongoing support
Key decisions and trade-offs
- 1
Chose the simplest platform that fit
We compared a custom build with an existing platform and picked the one with less to maintain.
- 2
Kept one source of truth for data
Every tool reads from the same records, so reports match what people see.
- 3
Added a person to every risky step
Automation handles the routine work. A person approves anything that cannot be undone.
Outcome
less manual work (sample)
faster pages (sample)
to build a report, from 2 days (sample)
What happened next
After launch we kept running the system and added new features every month.
They questioned our plan first, and the result was simpler than what we asked for.
Client name, Role, Company
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